Privacy Policy
ALIGN Health Consultants Last updated: 31 October 2026
1. Introduction
ALIGN Health Consultants (ALIGN) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and manage information obtained through our website at alignhealthconsultants.com.au.
This policy relates specifically to website visitors and enquiries. Information handled as part of formal consultancy engagements may be subject to separate contractual and confidentiality arrangements.
2. Information We Collect
When you contact ALIGN through our website, we may collect:
Your name
Organisation name
Email address
Contact telephone number
Details of your enquiry, including information you voluntarily provide
We ask that you do not submit patient-identifiable information, confidential clinical records or sensitive health information through our website enquiry form.
Website Usage Information
When you visit our website, technical information such as your IP address, browser details and website usage information may be collected or processed by our website hosting provider for security, functionality and service administration.
Cookies or similar technologies may also be used where necessary to support website functionality.
3. How We Use Your Information
Information submitted through our website is used to:
Respond to enquiries and requests for information
Discuss potential consultancy services
Arrange meetings and follow-up communications
Maintain appropriate business correspondence
Meet applicable legal or administrative requirements
We do not sell personal information or use website enquiry details for unrelated marketing without appropriate consent.
4. Storage and Security
We take reasonable steps to protect personal information against unauthorised access, misuse, loss or disclosure.
Our website is hosted through VentraIP's VIPsites platform, while our business email services are provided through Microsoft 365.
Information submitted through our website contact form is transmitted to ALIGN Health Consultants via email and managed within our Microsoft 365 environment.
VentraIP and Microsoft may use third-party infrastructure and service providers to support website functionality, email delivery, security and data processing. Information may be processed or stored within Australia or overseas, depending on the services and configurations involved.
Access to enquiry information is restricted to authorised persons who require it for legitimate business purposes.
While reasonable security measures are applied, no method of electronic transmission or storage can be guaranteed to be completely secure.
5. Disclosure of Information
ALIGN does not sell or trade personal information.
Information may be accessible to trusted third-party service providers who support our website hosting, email services or business communications, where reasonably necessary for those services.
We may also disclose information where required or authorised by law.
Some technology providers may process or store information outside Australia. Where applicable, we take reasonable steps to ensure personal information is handled appropriately.
6. Retention of Information
We retain website enquiry information for as long as reasonably necessary to respond to enquiries, maintain appropriate business records and meet applicable legal requirements.
When information is no longer required, we take reasonable steps to securely delete or de-identify it, where practicable and subject to applicable recordkeeping obligations.
7. Access and Correction
You may contact ALIGN to request access to, or correction of, personal information you have provided through our website.
We will consider and respond to such requests in accordance with applicable privacy requirements.
8. Privacy Concerns and Complaints
If you have concerns about how your personal information has been collected, used or handled, please contact us using the details below.
We will review your concern and respond within a reasonable timeframe.
Where applicable, individuals may be entitled to raise unresolved privacy complaints with the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, technology providers, business practices or applicable privacy requirements.
Any updates will be published on this page, together with the date of the latest revision.
10. Contact Us
For privacy-related enquiries, access requests or complaints, please contact:
ALIGN Health Consultants
Email: info@alignhealthconsultants.com.au
Phone: +61 400 084 615